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Privacy Policy

1. General Information

The protection of your personal data is very important to us. We process your data exclusively in accordance with the applicable legal regulations, in particular the General Data Protection Regulation (GDPR / DSGVO).

Responsible for data processing:

Novex Systems
Alan Olivares
Worringer Straße 69
40211 Düsseldorf
Email: contact.novexsystems@gmail.com

2. Data Collection on Our Website

a) Contact Form

When you contact us via the contact form, we collect the data you provide (e.g. name, email address, and message). This data is processed for the purpose of handling your request and any follow-up communication.

Legal basis: Art. 6(1)(b) GDPR (pre-contractual measures), Art. 6(1)(f) GDPR (legitimate interest).

b) Server Log Files

When you visit our website, technical data is automatically collected by our hosting provider, including IP address, browser type, operating system, referrer URL, and time of access. This data is used to ensure the stability and security of the website.

Legal basis: Art. 6(1)(f) GDPR (legitimate interest).

c) Analytics (Google Analytics / Google Ads)

We use services provided by Google to analyze user behavior and improve our website. Google may collect data such as IP address (anonymized where possible), pages visited, time spent on pages, and interaction behavior.

Legal basis: Art. 6(1)(a) GDPR (consent). You can withdraw your consent at any time via your browser settings or cookie preferences.

3. Data Retention

  • We only store personal data for as long as necessary to process your request.
  • Contact form data is stored only for communication purposes.
  • Data will be deleted once it is no longer required.
  • You may request deletion of your data at any time.

4. Cookies

Our website itself does not use essential cookies. However, third-party services such as Google Analytics or Google Ads may use cookies to analyze user behavior. You can control or disable cookies via your browser settings.

5. Hosting

Our website is hosted by Netlify, Inc. (44 Montgomery Street, Suite 300, San Francisco, CA 94104, USA). Netlify may process technical data (e.g., IP address) to ensure the operation and security of the website. Data transfer to the USA may occur. Netlify uses appropriate safeguards such as Standard Contractual Clauses (SCCs) to ensure data protection.

6. External Service Providers (Processors)

We use the following service providers and have concluded data processing agreements (Art. 28 GDPR) where required:

  • Netlify (hosting)
  • EmailJS (processing and sending contact form messages)
  • Google (Google Analytics)

7. Data Security

This website uses SSL/TLS encryption (HTTPS) to ensure secure data transmission.

8. Your Rights

  • Right to access your stored data (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object to processing (Art. 21 GDPR)
  • Right to withdraw consent at any time (Art. 7(3) GDPR)

You also have the right to lodge a complaint with a supervisory authority.

9. Contact

If you have any questions regarding the processing of your personal data, you can contact us at any time via email: contact.novexsystems@gmail.com