← Return to Homepage

Privacy Policy

1. General Information

The protection of your personal data is very important to us. We process your data exclusively in accordance with the applicable legal regulations, in particular the General Data Protection Regulation (GDPR / DSGVO).

Responsible for data processing:

Novex Systems
Alan Olivares
Worringer Straße 69
40211 Düsseldorf
Email: contact.novexsystems@gmail.com

2. Data Collection on Our Website

a) Contact Form

When you contact us via the contact form, we collect the data you provide (e.g. name, email address, and message). This data is processed for the purpose of handling your request and any follow-up communication.

Legal basis: Art. 6(1)(b) GDPR (pre-contractual measures), Art. 6(1)(f) GDPR (legitimate interest).

b) Server Log Files

When you visit our website, technical data is automatically collected by our hosting provider, including IP address, browser type, operating system, referrer URL, and time of access. This data is used to ensure the stability and security of the website.

Legal basis: Art. 6(1)(f) GDPR (legitimate interest).

c) Analytics (Google Analytics 4)

We use Google Analytics 4 (GA4), a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, to analyze user behavior on our website and improve our services.
Google Analytics 4 uses cookies and similar technologies to collect information such as IP address (shortened/anonymized), pages visited, time spent on pages, and interactions.
Data processing is carried out only on the basis of your consent via our cookie consent tool.
Data may be transferred to servers of Google LLC in the USA. Google relies on Standard Contractual Clauses (SCCs) to ensure an adequate level of data protection.

Legal basis: Art. 6(1)(a) GDPR (consent). You can withdraw your consent at any time via your browser settings or cookie preferences.

3. Data Retention

  • We only store personal data for as long as necessary to process your request.
  • Contact form data is stored only for communication purposes.
  • Data will be deleted once it is no longer required.
  • You may request deletion of your data at any time.

4. Cookies

Our website uses cookies and similar technologies. We use the consent management tool Klaro to obtain and manage your consent for the use of non-essential cookies and external services. When visiting our website, you can choose to accept, reject, or customize the use of cookies. Your preferences are stored and can be changed at any time. Cookies are used for the following purposes:

  • "ensuring the proper functioning of the website"
  • "analyzing user behavior (e.g. via Google Analytics 4)"

The use of non-essential cookies (e.g. analytics) is based on your consent.

Legal basis: Art. 6(1)(a) GDPR (consent)

5. Hosting

Our website is hosted by Netlify, Inc. (44 Montgomery Street, Suite 300, San Francisco, CA 94104, USA). Netlify may process technical data (e.g., IP address) to ensure the operation and security of the website. Data transfer to the USA may occur. Netlify uses appropriate safeguards such as Standard Contractual Clauses (SCCs) to ensure data protection.

6. External Service Providers (Processors)

We use the following service providers and have concluded data processing agreements (Art. 28 GDPR) where required:

  • Netlify (hosting)
  • EmailJS (processing and sending contact form messages)
  • Google (Google Analytics)
  • Klaro (cookie consent management)

7. Data Security

This website uses SSL/TLS encryption (HTTPS) to ensure secure data transmission.

8. Your Rights

  • Right to access your stored data (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object to processing (Art. 21 GDPR)
  • Right to withdraw consent at any time (Art. 7(3) GDPR)

You also have the right to lodge a complaint with a supervisory authority.

9. Contact

If you have any questions regarding the processing of your personal data, you can contact us at any time via email: contact.novexsystems@gmail.com